The Member Promise
The Ethical Agent Network only work with the best estate agents and the one thing they have noticed is that the best stick to their promises. The Ethical Agent Network only work with the best estate agents and the one thing they have noticed is that the best stick to their promises.
The EAN Promise
We promise to always act in our clients' best interests.
We promise to always tell the truth - simple.
We promise to do the right thing even if it costs us time, money, or both.
We promise to never criticise our rival agents as it undermines our profession.
We promise to respect the members' area exclusivity rule.
We promise to share ideas, tips, issues and advice with fellow members.
We promise to support the local community whenever and wherever we possibly can.
We promise to respect and invest in our team's learning and development.
The FIA brings together respected, high calibre independent estate agents to create a modern network like no other. Their mission is to improve the reputation of the estate agency industry and to represent the best local independent agents across the UK.
FIA Members are appointed by invitation only and exclusively to the area, meaning only one local agent is chosen per area. Members are selected based on their commitment to exceptional customer service and professionalism. This is to ensure competency and compliance within the field of expertise.
FIA membership standards
To qualify for FIA membership standards, an estate agent must achieve a least one of the following:
Proven customer excellence
A minimum of 20 genuine client reviews with an average minimum rating of 4.5 stars
Industry recognition
Winning a recognised property industry award in the last 12 months
Trusted by peers
A recommendation from an existing FIA member who stands by their reputation
Proud to be Gold Winners at the FIA Awards for Three Consecutive years
Click here to find out more about the Federation of Independent Agents member criteria