Privacy Policy

This is the privacy notice of Myrings Estate Agents Ltd (“we” or “us”). In this document, “we” or “us” refers to Myrings Estate Agents Ltd.

For the purpose of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), the data controller is Myrings Estate Agents Ltd, registered company number 06745938, with our registered office at 10 Princes Square, Harrogate, HG1 1LX. We are registered with the Information Commissioner’s Office.

This Privacy Policy explains how we collect personal information, how we use the information we collect, your rights and how you can manage the use of your personal information, procedures that we have in place to safeguard your privacy and how we use cookies, and how you can contact us or make a complaint.

We are committed to ensuring that your privacy is protected and will treat all information held about you in accordance with this policy. We understand that users of our website are rightly concerned that their data is used only for legitimate purposes. Our policy complies with UK law and is specific and strict.

1. The Information We Collect

We may collect the following personal information:

• Full name and contact details
• Identity verification details to comply with Money Laundering Regulations 2017 and the Immigration Act
• Banking details (for letting, tenancy deposits, rental payments)
• Access requirements or health information (where relevant)
• Preferences relating to property interests
• Communication records with us
• Other data necessary to perform services or comply with legal obligations

2. Processing Personal Data

We rely on the following legal bases to process your personal data:

• Performance of a contract
• Consent
• Legitimate interest
• Legal obligation
• Vital interests or public interest (rare cases)

We use your personal information to:

• Fulfil property-related services
• Comply with regulatory and legal duties
• Communicate with you effectively
• Perform analysis to improve our service
• Provide marketing communications (with your consent)

3. Marketing Information

We will only share your contact details for marketing purposes if we have your consent. You can opt out at any time.

4. Data Retention

We retain your data based on:

• Legal/statutory requirements
• Business needs and potential claims
• Marketing and property interest for up to 2 years unless opted out

5. Email & Website Use

We do not share your email with third parties unless required. We track website activity to improve service but do not identify individuals unless consent is given. Cookies may be used for functionality and analytics.

6. Social Media

Engagement via social platforms is subject to the privacy policies of those platforms. We recommend users contact us through direct channels for sensitive matters.

7. Third-Party Services

We work with trusted partners for services such as:

• ID verification
• Energy Performance Certificates (EPCs)
• CRM and marketing platforms
• Property portals
• Maintenance services
• Legal and financial advisors (with consent)

A full list of third-party providers is available upon request.

8. Rights and Complaints

You have the right to:

• Access your data
• Rectify inaccuracies
• Request data portability
• Request erasure under certain conditions
• Object to processing based on legitimate interests or marketing

To exercise any of these rights, contact us at: sales@myringsestateagents.com

9. Cookies

We use cookies to:

• Enhance site functionality
• Track anonymised usage
• Comply with legal consent requirements

You may disable cookies, but this may affect your website experience.

10. Data Security & Storage

We take appropriate security measures to protect personal data. Some data may be processed outside the UK under suitable safeguards.

11. Contact Us

For any queries or to exercise your data rights: Email: sales@myringsestateagents.com
Phone: 01423 566400
Post: Myrings Estate Agents, 10 Princes Square, Harrogate, HG1 1LX

Updated: July 2025